Kristen Tumasonis
Atlanta, GA
(386)-882-8085
kristentumasonis@gmail.com
Innovative, results-driven Senior Marketing & E-commerce leader with a proven track record of scaling digital-first brands from $3M to $40M through strategic marketing initiatives, optimization, and cross-functional leadership. Expert in driving brand awareness, customer acquisition & retention, and revenue growth in DTC environments.
Education
Florida International University
BBA, Marketing
2012—2016
Certifications and More
Customer Advisory Board
Klaviyo | 2022
Copywriting with Kaleigh Moore
Writer's Den | 2022
SMS Certification
Postscript | 2020
Ecommerce Masters
Foundr.com | 2020
Facebook Blue Print ・300
Facebook | 2019
Areas of Expertise
- Community Development
- Personalized Email Automations
- Content Strategy
- Partnership Negotiations
- PR/Agency Management
- Paid Social (FB/IG/Pint./TikTok)
- Organic Social Strategy/Planning
- Customer Retention Channels
Top 5 Skills (Gallup)
- Strategic
- Communication
- Individualization
- WOO (Winning Others Over)
- Significance
Experience
SuitShop
Director of Marketing
Dec 2020–Present
Strategic Leadership & Business Growth
- Spearheaded marketing efforts, scaling annual revenue from $3M to $30M within three years through innovative DTC strategies
- Built and led a high-performing team of three (social media manager, designer, copywriter), fostering collaborative and growth-oriented culture
- Managed $300K+ monthly budgets across email, social, paid, influencer marketing channels, and local growth initiatives in showroom cities
Digital Marketing & E-commerce Performance
- Grew email-attributed revenue to 26.6% of total revenue in 2024, with a 17% YoY increase
- Achieved 9.2 blended ROAS across paid social channels, with an efficient $24 CAC and $200 AOV
- Scaled organic traffic to 150-250K UMSV in 2024, reflecting 20% YoY growth with a 4% conversion rate
Channel and Campaign Optimization
- Grew Instagram following from 17K to 88K (+380%) and launched TikTok, reaching 20K followers
- Led agency partnerships for SEO, paid search, and Pinterest, driving 20% YoY growth in site traffic
- Achieved 20M+ Pinterest impressions in 2024 through strategic content and agency collaboration
Brand and Digital Transformation
- Directed 2021 rebrand from The Groomsman Suit to SuitShop, maintaining SEO momentum and ensuring 150% YoY organic traffic growth
- Oversaw UI/UX improvements, enhancing product listing pages, landing pages, blog page optimization and content to improve user experience and SEO performance
- Developed and managed influencer and creator programs, establishing partnerships that delivered significant earned and paid media
Launching Up, LLC.
Founder & Digital Marketing Strategist
Dec 2019–Present
- Transitioned from full-service digital marketing consultancy to specialized UGC content creation
- Currently focused on developing high-impact, authentic content for DTC brands
- Provide end-to-end content creation services, including:
- Creative scripting and conceptualization
- On-camera performance and content production
- Project management for editorial teams
- Strategic content development for family and lifestyle brands including (including family brands like Coterie, Nanit, Owlet, ByHeart, and Hooked on Phonics
Previous Historical Achievements (2019-2022)
- Developed comprehensive marketing strategies for startups and emerging DTC brands across diverse industries
- Led comprehensive email strategy and ESP migration for Option B, restructuring automation flows to improve customer engagement and retention
- Developed and optimized lifecycle marketing campaigns for Blume Skin, focusing on customer journey optimization and revenue growth
- Created strategic email automation frameworks adaptable across multiple DTC brands
- Implemented data-driven segmentation strategies and personalization initiatives to enhance customer engagement
Springbot
Campaign Manager
Mar 2017–Dec 2019
- Established + grew team of ten individuals
- Strategized + launched full-funnel marketing campaigns for 60+ accounts
- Managed $500k+ in total monthly ad spend across client portfolio
- Created internal + external training resources for team and clients
Uber Eats
Restaurants Partnership Lead
July 2016–March 2017
- Implemented a comprehensive 5-step sales process for city expansion across Southeastern markets, including Atlanta, Washington D.C., and Nashville
- Developed CRM reporting and team dashboards to track account data and performance metrics
- Provided Salesforce training for new hires, demonstrating early leadership and technical skills
- Managed customer relationships throughout the sales and onboarding process
- Contributed to the development of the Southeast sales training handbook, showcasing strategic documentation and process improvement skills