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Kristen Tumasonis

Atlanta, GA
(386)-882-8085
kristentumasonis@gmail.com


Innovative, results-driven Senior Marketing & E-commerce leader with a proven track record of scaling digital-first brands from $3M to $40M through strategic marketing initiatives, optimization, and cross-functional leadership. Expert in driving brand awareness, customer acquisition & retention, and revenue growth in DTC environments.

Education

Florida International University
BBA, Marketing
2012—2016


Certifications and More

Customer Advisory Board
Klaviyo | 2022

Copywriting with Kaleigh Moore
Writer's Den | 2022

SMS Certification
Postscript | 2020

Ecommerce Masters
Foundr.com | 2020

Facebook Blue Print ・300
Facebook | 2019


Areas of Expertise

  • Community Development 
  • Personalized Email Automations
  • Content Strategy
  • Partnership Negotiations
  • PR/Agency Management
  • Paid Social (FB/IG/Pint./TikTok)
  • Organic Social Strategy/Planning
  • Customer Retention Channels


Top 5 Skills (Gallup)

  • Strategic 
  • Communication
  • Individualization
  • WOO (Winning Others Over)
  • Significance 

Experience

SuitShop
Director of Marketing
Dec 2020–Present

Strategic Leadership & Business Growth

  • Spearheaded marketing efforts, scaling annual revenue from $3M to $30M within three years through innovative DTC strategies
  • Built and led a high-performing team of three (social media manager, designer, copywriter), fostering collaborative and growth-oriented culture
  • Managed $300K+ monthly budgets across email, social, paid, influencer marketing channels, and local growth initiatives in showroom cities

Digital Marketing & E-commerce Performance

  • Grew email-attributed revenue to 26.6% of total revenue in 2024, with a 17% YoY increase
  • Achieved 9.2 blended ROAS across paid social channels, with an efficient $24 CAC and $200 AOV
  • Scaled organic traffic to 150-250K UMSV in 2024, reflecting 20% YoY growth with a 4% conversion rate

Channel and Campaign Optimization

  • Grew Instagram following from 17K to 88K (+380%) and launched TikTok, reaching 20K followers
  • Led agency partnerships for SEO, paid search, and Pinterest, driving 20% YoY growth in site traffic
  • Achieved 20M+ Pinterest impressions in 2024 through strategic content and agency collaboration

Brand and Digital Transformation

  • Directed 2021 rebrand from The Groomsman Suit to SuitShop, maintaining SEO momentum and ensuring 150% YoY organic traffic growth
  • Oversaw UI/UX improvements, enhancing product listing pages, landing pages, blog page optimization and content to improve user experience and SEO performance
  • Developed and managed influencer and creator programs, establishing partnerships that delivered significant earned and paid media

Launching Up, LLC.
Founder & Digital Marketing Strategist 
Dec 2019–Present

  • Transitioned from full-service digital marketing consultancy to specialized UGC content creation
  • Currently focused on developing high-impact, authentic content for DTC brands
  • Provide end-to-end content creation services, including:
    • Creative scripting and conceptualization
    • On-camera performance and content production
    • Project management for editorial teams
    • Strategic content development for family and lifestyle brands including (including family brands like Coterie, Nanit, Owlet, ByHeart, and Hooked on Phonics

Previous Historical Achievements (2019-2022)

  • Developed comprehensive marketing strategies for startups and emerging DTC brands across diverse industries
  • Led comprehensive email strategy and ESP migration for Option B, restructuring automation flows to improve customer engagement and retention
  • Developed and optimized lifecycle marketing campaigns for Blume Skin, focusing on customer journey optimization and revenue growth
  • Created strategic email automation frameworks adaptable across multiple DTC brands
  • Implemented data-driven segmentation strategies and personalization initiatives to enhance customer engagement

Springbot
Campaign Manager
Mar 2017–Dec 2019

  • Established + grew team of ten individuals
  • Strategized + launched full-funnel marketing campaigns for 60+ accounts
  • Managed $500k+ in total monthly ad spend across client portfolio 
  • Created internal + external training resources for team and clients

Uber Eats
Restaurants Partnership Lead 
July 2016–March 2017

  • Implemented a comprehensive 5-step sales process for city expansion across Southeastern markets, including Atlanta, Washington D.C., and Nashville
  • Developed CRM reporting and team dashboards to track account data and performance metrics
  • Provided Salesforce training for new hires, demonstrating early leadership and technical skills
  • Managed customer relationships throughout the sales and onboarding process
  • Contributed to the development of the Southeast sales training handbook, showcasing strategic documentation and process improvement skills
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